Area Manager: Hamburg with ref. BBBH91043_1542013544

Missions

Manage a team of about 10 composed of Fleet Managers (FM) and Fleet Assistants (FA).
technically qualified in freight wagon and an expert in rail regulations.
ensures the lease contracts are serviced properly to satisfy customer while meeting the profitability targets of the company.

The tasks of the Area Manager (AM) are:

To allocate fleets to FM and FA in collaboration with the second AM under the supervision of the Head of Fleet Management;
To participate to the priorities definition with Head of Fleet Management (HFM) along with Maintenance Organization Manager (MOM) and Off Hire Manager;
To edit team KPI and review it monthly with HFM

Team Management

To support, train and control his team to ensure its outmost performance;
To communicate to his team objectives and priorities decided by the management and to monitor their deployment;
To ensure an efficient delegation process in case of FM absences to serve the customer/contract without fault anyway;
To ensure a pleasant and efficient collaboration between FMs and FAs within his team
To ensure a pleasant and efficient collaboration between his team and the 2nd team of FMs, his dedicated Area Manager, the MOM and the Off-Hire Manager.
To keep his team aware about new rail regulations (GCU) and relevant internal information advising about any consequences for contract application;
To ensure the processes are followed and notably record and saving of data is performed properly to achieve ECM safety targets;

To supervise team notably by:

organising a Monthly review per customer with his Fleet Managers based on performance of the month;
checking monthly that Monthly Proforma complies with Lease conditions agreed;
checking if rebilling is complete, i.e. invoicing to RU, customer rebilling and workshop rebilling (with support of Maintenance Organization Manager)
checking proper preventive maintenance plans are carry out with the support of the Technical Department and by the customer himself in case of Mix lease
checking the communication and contracts with other actors such of RUs are rail service (RU notably) impacting wagons availability
Implementing integration program for each new team member;
Implementing planning program for the team
Managing the planning of absences and holidays
Managing the business trips planning

Reporting Management and representation role

Internally

To participate to the working session on spare stock definition with Logistic and Technical department
To provide feedback on workshop performances to MOM,
To edit improvement request related to tools or methodology and cooperate with DSI to define the needs.

Skills and experience required

General skills

Technical skills