Rail- FLEET MANAGER - Hamburg

Job Title: FLEET MANAGER/FLEET ENGINEER

Key Responsibilities

A leading rolling stock company is seeking a Fleet Manager to provide technical support to improve the maintenance, maintainability and reliability of operational fleet.
Fleet Managers are responsible for a dedicated fleet of wagons and its related Lessee(s).
Ensure customer satisfaction while maximizing the income (rentals minus costs) generated with this fleet.
Tasks of the Fleet Manager are:
Customer relationship

• To establish a good cooperation with customer by regular direct and indirect communication about wagons rentals, maintenance program, follow up of immobilisation, treatment of claims and cost rebilling.
• To ensure that the rental contract with the customer is correctly implemented as per contract conditions:
  • delivery of wagons,
  • organization of the preventive maintenance and repairs
  • follow up of repairs and edition of KPI
  • preparation of arguments from availability reports (number of days down-time during the period/contract, monthly, quarterly and annual states),
  • receipt and processing of customer claims,
  • return of wagons

• To instruct invoicing of repair and transport costs to accountancy
• To check proformas and validate documents before transmission
• To issue claim files and re-invoice rail companies

Workshop/ Depot relationship

• Manage the realization of the maintenance with the maintenance suppliers :
• Establish all the necessary technical instructions to the workshops,
• Provide (directly or with the help of the Technical Department) technical support to workshops,
• Approve estimates and invoices,
• Validate the revision dates of wagons and wheelsets,
• Identify spare parts needs and process the requests on the system,
• Process exit documentation,
• Ensure the recording and traceability of maintenance,
• Release the wagon to service,
• Make workshops fulfil their requirements (downtimes, quality claims, documentation),
• Alert by opening an Incident Report in the event of an anomaly,
• Alert and involve the Technical Department in case of critical events,

Skills and experience required
Minimum 5 years' experience in fleet management for transport companies (Trucks, Containers, etc.)
General skills

1. Reactivity and excellent problem solving skills and communication Problem Solving skills
2. Problem Solving skills
3. Language required German and English.

Technical skills

• General mechanics
• Interest in the maintenance and optimisation and enhancement projects
• Previous experience in Rail industry would be a plus but not mandatory